The farm is open from 10am – 5:30pm. Your chosen arrival time helps us to manage our capacity, but you are welcome to stay on-site for as long as you like, until closing time.

Note: some of our animal areas close at dusk during the darker, winter months.

If you have booked a ticket for a timed event, such as special Halloween activities or Father Christmas at the Farm, you must arrive at least 20 minutes before your booked time slot. When you first arrive at the farm, please have your ticket ready and our Reception staff will direct you to the activity. Each session will start promptly and unfortunately we cannot wait for late arrivals.

You’re welcome to bring a picnic with you. Food and drinks are also available to buy in our Farm Kitchen and Farm Café. We politely ask you not to bring any of your own alcohol on-site.

We welcome well-behaved dogs at the farm, but do ask that they are kept on a lead at all times and are not left unattended. Please note, dogs are not permitted in the Farm Kitchen & Play Barn, the Animal Barn, Creature Corner and any walk-through animal enclosures (inc. bird display), with the exception of guide dogs.

Animal feed for selected livestock and fish food for the pond are available to purchase. Please do not bring your own food for any of the animals, ducks or fish.

We are a no smoking Farm. For the comfort of our animals and guests, we respectfully ask that you only smoke in the car park, including those using electronic cigarettes or vaping. Thank you for your cooperation.

We have a large on-site car park that is free of charge, with plenty of room for buses and coaches. Disabled parking spaces are available directly outside our reception building.

All tickets are non-refundable. See booking terms and conditions.

You can choose to transfer your tickets to an alternative date or time. Conditions apply, as follows:

• Date and time changes must be made with at least 24 hours notice.
• Tickets can only be transferred to an alternative date/time within the same ticket type or event
• Changes can be made online, by creating a customer account and logging in
• An admin fee of £1.50 per ticket will be charged
• Transfers are subject to availability 
• No refunds will be issued if you transfer to a date that is on sale at a lower price

If you need any assistance with changes, or have any queries, please email info@hogshawfarm.co.uk or call 01296 670444.